Experienced Office Assistant.
This is a remote position, but you must be in CA and local to our office in Encino.
Full-time and Part-Time positions Monday through Friday between 8 am and 6 pm
Must have experience with scheduling, office paperwork, and collaboration with a team
We are a group practice for mental health clinicians who provide psychotherapy to people who struggle with anxiety, depression, PTSD, mood disorders, and other forms of mental illness. We have a collaborative positive work environment. If you’re looking for a role where you make a difference every day, please send us your resume.
This position is for someone who can handle a fast-paced environment and pays attention to detail. Must have experience working in a very busy office answering phones, scheduling appointments, EMR systems, excel sheets, google docs, and communicating with our clients.
Compensation:$18 - $20 per hour
Responsibilities:- Schedule appointments and ensure the business calendar is accurate and up-to-date
- Respond to incoming phone calls and emails and make sure the right people receive all important information
- Use EMR system for schedule. Experience using EMR systems.
- Schedule all appointments for our therapists - manage all calendars.
- Follow up with paperwork that clients need to submit before the first appointment.
- administrative tasks
- Use our Electronic Medical Record system to manage all calendars, appointments, and cancellations.
- Participate in all marketing including cold calling medical clinics and offices (phone calls, posting, emailing)
- Work with the billing department to oversee insurance billing and verifications.
- Coordinate client care of services
- Ability to multitask.
- Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
- Proficient computer skills and knowledge of Microsoft Office
- Must have graduated high school, received a G.E.D. or equivalent
- Comfortable taking telephone calls and mitigating stressful situations
- Bilingual in Spanish
- Previous experience as a scheduler or front office in the medical field.
- Responsible and caring personality
- Must learn quickly and be able to handle a fast-paced office.
- Must be able to communicate well with others.
- Must be able to handle high volume of calls and be detail oriented and multitasker.
- Excellent Time Management Skills
We are a small but fast-growing mental health center in Encino and Lancaster CA. As we continue to grow, we continue to add valuable members to our team to help with our growth. We help people every single day to overcome their mental health struggles. Join us in changing the world one person at a time.
